K-Wings Ticket Policy for Cancelled Games
Season Ticket Holders
Ticketsfor 6 remaining home games of the 19/20 season will be credited towards their season ticket packages for the 2020/21 season. In addition, each account (including half season, 5-pack and 3-pack holders) will be issued 2 bonus buddy pass tickets. Â
If you have renewed your full season tickets for the 2020/21 season and paid in full we will provide you a 6 game prorated amount on a Greenleaf Hospitality Group gift card. This gift card can be used towards food and beverage, upcoming event tickets, additional K-Wings tickets and/or ticket packages for the 2020/21 season as well as any other Greenleaf Hospitality Group property. Â
For any unused tickets from the 19/20 season, the current exchange policy is still in place with $1 for each unused ticket being applied to a Greenleaf Hospitality Group gift card. This is only applicable to games prior to March 13, 2020 and any unused tickets already redeemed for the 6 cancelled home games of the 19/20 season will be credited per the above policy.
If you have not renewed your season tickets for the 2020/21 season or are not paid in full, the prorated amount will be credited to your next season ticket package purchase. Â
Gift cards cannot be applied to your monthly season ticket holder payments.Â
Flexi Plan Ticket Holder
Remaining tickets within the 19/20 flexi package can be exchanged for 2020/21 flexi tickets or a prorated refund based on the number of unused tickets.Â
Single Game Ticket Buyers
- If tickets were purchased through eTix or at the box office with a credit card, an automatic refund will be issued. Â
- If tickets were purchased through the K-Wings ticket office with cash or a check, you may request a refund or you may request a ticket voucher to be used during any home game from October 1 - December 15, 2020 by calling 269-345-1125 or emailing wingsinfo@kwings.com.
- If tickets were purchased in person at the Wings Event Center box office, return your tickets for vouchers at the box office.
Please note, ticket vouchers and/or refunds will only be issued to the original ticket purchaser and only if purchased through a K-Wings authorized ticket seller which includes the K-Wings ticket office, the Wings Event Center box office and eTix. Consult your point of purchase if you purchased through a third party seller.
For further questions or assistance please contact the K-Wings at 269-345-1125.
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